Vermeer India steps up to deliver business confidence

Vermeer India steps up to deliver business confidence
Team members at Vermeer India are finding innovative ways to support and engage with their customers despite the region being on lockdown due to COVID-19. Just how are they connecting?

Team members at Vermeer India are finding innovative ways to support and engage with their customers despite the region being on lockdown due to COVID-19. Just how are they connecting? Check out the statistics below.

  • 72 training sessions for 32 different companies and equipment operators 
  • Nine training sessions specifically tailored for different customers in the region

Overall, these training sessions had 100 unique attendees. The training sessions include portable document format (PDF) materials, presentations and virtual equipment walkarounds. They were held over a combination of WhatsApp and Microsoft Teams.

"We're grateful to you for the online session on the most insightful topic of HDD. We will be pleased to have a few more sessions on maintenance and safety precautions." - Customer feedback after the online training sessions.

Not only is the team supporting training sessions virtually, but they are also delivering business confidence by supporting customers on the jobsite remotely. Support engineers, Shivam Goyal and Prashant Mahadik, are pictured connecting with customers over WhatsApp.

Thanks to the team at Vermeer India working with agility to support Vermeer customers in these unprecedented times. 

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